Pet Taxi Rates & Fees
Our fees are based on distance, pickup location, waiting time, and toll road charges when applicable.
Basic Distance Fee
The base fare starts at ¥300 within 1 km. Additional distance is charged by kilometer.
Distance is calculated using the recommended route by NAVITIME from pickup point to destination.
For same-day round trips to veterinary hospitals, a 10% discount is available when we wait on-site.
The first 30 minutes are free.
After 30 minutes, ¥300 will be charged every 10 minutes.
Parking fees will be charged at actual cost when paid parking is used.
Pickup fee is ¥150 per km from our office to the pickup location.
For pickup locations over 10 km away, expressways or toll roads may be used.
There is no return transport fee.
If expressways or toll roads are used for pickup, the return ETC toll charge will also be added.
For service between 9:00 PM and 7:00 AM, pickup, transport, and waiting fees are charged with a 20% surcharge.
Hourly & Full-Day Charter
Up to 10 km: ¥5,000.
For distances over 10 km, the distance fare will be added.
Extra time: ¥2,500 per hour, or ¥1,250 per 30 minutes.
Up to 80 km per day: ¥20,000.
For distances over 80 km, the distance fare will be added.
Over 8 hours: ¥2,500 per hour, or ¥1,250 per 30 minutes.
Cancellation before dispatch is free of charge.
A ¥3,000 cancellation fee applies if there is no notice, or if our vehicle has already left our office.
The number and size of pets are limited by the carrying capacity of the vehicle.
There is no extra charge for multiple pets within the vehicle capacity.
No weekend or holiday surcharge.
Owners may ride together as attendants and supervisors for their pets.